Frequently Asked Questions

Which areas are currently being serviced?

We are delivering to all of India. Please click here and enter your pin code to get delivery information for your area.

How much are delivery charges?

Within Mumbai, delivery is free if your order total is equal to or greater than the free delivery threshold for your area. Outside Mumbai, courier charges will apply. Please click here to get delivery information for your area.

When can I expect the items to be delivered to me once I place the order?

Once you place your order, it is delivered either on the same day or on the following day within Mumbai. In rare circumstances, some items in your order may not be readily available due to circumstances beyond our control. In such cases, we will notify you that your order has been delayed and will make all attempts to get it delivered as soon as possible. You can always contact us if you have any questions or concerns regarding your delivery date.

For orders shipping outside Mumbai, we will send you tracking information after courier pickup.

What are the days and times of delivery?

Orders are delivered Monday - Sunday. Orders are delivered either between 10 AM and 2 PM or between 4 PM and 8 PM.

What if I am not satisfied with my purchase?

We strive to bring you the best products. In case there is a problem with your purchase, feel free to send us an email from the Contact Us page and we will be happy to help you. Also, please review our return policy.

I am concerned about my safety when I order online. How can you mitigate my concerns?

Your safety is our highest priority. We have detailed scrutiny procedures before we hire our delivery personnel. You can be assured that you will receive nothing but the best service from our delivery personnel.

Which payment methods do you accept?

We accept Cash On Delivery, Credit Card, Debit Card, Net Banking, Cash Card, Wallet and Mobile Payment. We use CCAvenue as our secure payment gateway.

Do you have a phone number I can call for help?

You can call 9029890980 / (22)21642427 from Monday - Sunday between 11:00 AM - 9:00 PM IST. You can also send a whatsapp message to us at 9029890980. Our retail store is closed on Monday.

How do I order items from your website?

Ordering on our website is very easy. Just follow the steps below to get items delivered to your home:
  1. * Select items and add them to your cart.
  2. * Click Proceed To Checkout button.
  3. * Create an account or check out as a guest.
  4. * Enter your delivery address.
  5. * If the item is a gift, please select the is gift option. That will ensure that your gift is giftwrapped and a tag with your message is placed on the gift. There is no additional charge.
  6. * Choose payment method and give payment information and verify your order details to complete the order.
  7. * You will receive a SMS and an email from us when your order is placed successfully.

Why should I buy from you?

For three simple reasons:
  1. * We offer the best quality products at best price.
  2. * You can get fresh sweets and snacks delivered to your door step.
  3. * You get more time to spend with your loved ones.