Frequently Asked Questions

Which areas are currently being serviced?

We are delivering to all of India. Please click here and enter your pin code to get delivery information for your area.

How much are delivery charges?

Within Mumbai, delivery is free if your order total is equal to or greater than the free delivery threshold for your area. Outside Mumbai, courier charges will apply. Charges are based on per kg rate. Please click here to get delivery information for your area.

When can I expect the items to be delivered to me once I place the order?

Once you place your order, it is delivered either on the same day or on the following day within Mumbai. In rare circumstances, some items in your order may not be readily available due to circumstances beyond our control. In such cases, we will notify you that your order has been delayed and will make all attempts to get it delivered as soon as possible. You can always contact us if you have any questions or concerns regarding your delivery date.

For orders shipping outside Mumbai, we will send you tracking information after courier pickup.

What are the days and times of delivery?

Orders are delivered Monday - Sunday. Orders are delivered either between 10 AM and 2 PM or between 4 PM and 8 PM.

What if I am not satisfied with my purchase?

We strive to bring you the best products. In case there is a problem with your purchase, feel free to send us an email from the Contact Us page and we will be happy to help you. Also, please review our return policy.

I am concerned about my safety when I order online. How can you mitigate my concerns?

Your safety is our highest priority. We have detailed scrutiny procedures before we hire our delivery personnel. You can be assured that you will receive nothing but the best service from our delivery personnel.

Which payment methods do you accept?

We accept Cash On Delivery, Credit Card, Debit Card, Net Banking, Cash Card, Wallet and Mobile Payment. We use CCAvenue as our secure payment gateway. Cash On Delivery option is only available in Mumbai.

Do you have a phone number I can call for help?

You can call 9029890980 from Monday - Sunday between 11:00 AM - 9:00 PM IST. You can also send a whatsapp message to us at 9029890980. Our retail store is closed on Monday.

How do I order items from your website?

Ordering on our website is very easy. Just follow the steps below to get items delivered to your home:
  1. Select items and add them to your cart.
  2. Click Proceed To Checkout button.
  3. You can either create an account with us or check out as a Guest.
  4. Next, Enter your delivery address.
  5. If the item is a gift, please select the gift option. That will ensure that your gift is giftwrapped and a tag with your message is placed on the gift. There is no additional charge.
  6. Choose payment method and give payment information and verify your order details to complete the order.
  7. You will receive a SMS and an email from us when your order is placed successfully.

How do I send gifts to my loved ones from your website?

We offer the best gifting solutions across the web. Our selection of finest quality products and best prices is guaranteed to make you happy.
  1. Select items for gifting and add them to your cart.
  2. From Cart page, you can click on the Proceed To Checkout button
  3. From the Login page, you can either create an account with us or login as Guest
  4. You can then enter the address for delivery
  5. For gifting, you can click on "This is Gift" checkbox and enter your message.
  6. Please make payment with our online payment solutions.
  7. You will receive an order confirmation SMS and email from us.
  8. Your gift will be gift wrapped with a card and sent to your party.

Why should I buy from you?

For three simple reasons:
  1. We offer the best quality products at best price.
  2. You can get products delivered to your door step.
  3. You get more time to spend with your loved ones.